Privacy Policy

**Effective Date: October 9, 2025**

**Absoleads.** (referred to as "We," "Us," or "Our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our technical support services.

1. Information We Collect

We only collect information necessary to provide our Services and to comply with legal obligations:

• **A. Contact Information:** When you call us, we collect your name, phone number, and email address.
• **B. Payment Information:** We use a secure, third-party payment processor to handle all billing details. We do not store full credit card numbers on our servers.
• **C. Technical Information (During Service):** During a remote session, we may view system files, application logs, hardware configurations, and network settings necessary for diagnosis and repair. We **do not** intentionally access personal files (documents, photos, financial records) unless explicitly required and authorized by you to resolve the specific issue.

2. How We Use Your Information

We use the collected information for the following purposes:

• **Service Delivery:** To diagnose and resolve your technical issues.
• **Billing and Payment:** To process fees for services rendered.
• **Accountability and Compliance:** To maintain records required by law and for internal quality assurance.
• **Follow-up:** To contact you regarding the status of your repair or to ensure the issue is resolved.

3. Data Security and Remote Access

We employ industry-standard security measures to protect your information.

• **Secure Connection:** All remote access sessions are initiated only after your express permission and are encrypted using secure protocols.
• **No Retention:** Technical information gathered during a remote session is deleted from our systems immediately after the service is completed and the session is terminated. We do not retain remote access credentials.
• **Third-Party Disclosure:** We do not sell or rent your personal information to third parties. We may share information with government or law enforcement officials if legally required.

4. Your Consent

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy.

5. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Effective Date."